If the USB port is OK and the My Passport for Mac is still not showing up in Finder or on the desktop, it's possible that you have not selected 'External disks' to be shown up in the Finder or on the desktop. Solution 1: Show My Passport for Mac in Finder and on the desktop. How to fix My Passport for Mac not showing up in Finder? If the WD Passport for Mac still does not work or not show up in Finder/Disk Utility after the basic checks, go ahead to try out the solutions as below to fix the My Passport exterhal hard drive not showing up on Mac error. Try attaching the external hard drive to another computer to see if it works on that one. To start formatting, connect your WD Passport to your Mac then open. Here’s something your My Passport for Mac Quick Install Guide might not tell you: Hard drives usually come formatted However, by formatting your My Passport differently, you can ensure compatibility in a variety of different ways.
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